CRM system

Map screenview of Donor StrategyCustomer Relationship Management (CRM).

IRIS Donor Strategy offers a base CRM system with modules activated to meet your needs.

Organisation-wide CRM

CRM can be used organisation-wide to centralise contacts into one powerful system: supporters, suppliers, volunteers and others. Search for contacts, store data and attach correspondence history; create relationships; generate mailings and lists; profile prospects and supporters; trigger follow-ups.

CRM for the fundraising and development teams

The primary purpose of a CRM system is to help migrate potential supporters into actual supporters. Maintain desired levels of communication and ongoing donor development. Evaluate the relationship the individual or organisation has with your cause.

Features include: People, Organisations, Reporting, and tools including Import Wizard, De-duplication and Address Cleansing.

Click here to find out about modules that can be activated to your needs; otherwise, download the IRIS Donor Strategy brochure.

The base CRM functionality of IRIS Donor Strategy has evolved according to the exclusive requirements of the Not-for-Profit community. Read our client endorsements here.